Global Entry appointments at Lansdowne

Directions and hours

NEXUS and FAST Applicants:

Your scheduled appointment time is with the CANADIAN OFFICE first. Please report to Canada Border Service Agency to complete FIRST PART of interview. Once Canadian interview is complete, then you will be directed to US Customs and Border Protection Alexandria Bay, NY to complete the process of the application. Tell the Officer you are here for your GE appointment; the Officer will direct you to park in the designated location (Secondary Parking) and enter the Passenger Processing Center by using the double glass doors at the main building (glass wall next to primary).

GLOBAL ENTRY or APEC Applicants: You must only complete the US portion of the interview. Please report to the port of Alexandria Bay, NY for your appointment. Take 81 North to Wellesley Island, NY (Toll Bridge $4.00 fee to cross) continue past the last USA Exit 52 (Dewolf Point-now exit 186), past the US Duty Free. Then use the turnaround BEFORE Canada Customs and travel back south to the Port of Entry. There is a gate, it lifts automatically when you pull up to it. Please just use a normal primary car lane. Tell the Officer you are here for your GE appointment; the Officer will direct you to park in the designated location (Secondary Parking) and enter the Passenger Processing Center by using the double glass doors at the main building (glass wall next to primary). Please look for the sign in sheet on the left counter, sign in, take a seat, and wait patiently.

The Canadian Nexus Enrollment Center is located at 860 ON-137, Lansdowne, ON K0E 1L0, on 2nd floor.

Parking lot is located on the left, across the street from the Duty Free, Drive slow so you don't miss the sign that states NEXUS.

The US Nexus/Global Entry Enrollment Center is located at 46735 Interstate I-81 # 1, Alexandria Bay, NY 13607

Do NOT type address into Google Maps, it will take you to the wrong location.

Office notes

Documents needed for your interview :

Copy of proof of Nexus/Global Entry Appointment

Proof of Citizenship (Valid Passport / Birth Certificate / Enhance Drivers License)

Criminal record / pardon :

You MUST bring Court documents and/or Pardon paperwork with you (in English)

Birth Certificate, MANDATORY for applicants under 18 years old of age (MOM + DAD’S names on it)

Proof of employment (Recent paystub / Employer’s letter of confirmation)

All other document provided when you applied

If not USA/CAN Citizen :

o Permanent Resident Card

o Valid visa to enter the USA

o Work / Study permits

Applicants under 18 years of age :

Either one or both parents, a legal guardian or another adult must accompany a minor applying for NEXUS to the enrolment interview.

If only one parent with custody can attend the interview, or if the minor is accompanied by someone other than a parent or legal guardian, the accompanying adult needs to bring a letter of consent to the interview.

Letter of consent and supporting documents

The letter of consent is not required if the accompanying adult has sole custody (COURT DOCUMENT REQUIRED) or is the sole person recorded on the minor's birth certificate.

If applicable, the other parent with custody or shared custody, or the legal guardian of the minor must sign the letter of consent indicating that they agree to the minor becoming a NEXUS member. Have a copy of passport attached to the letter of consent of the other parent.

The accompanying adult must also provide supporting documents and the custody agreement, confirming that the child can legally leave the custodial jurisdiction.

https://www.cbsa-asfc.gc.ca/services/travel-voyage/prog/nexus/nexus-5-eng.html